item not as described ebay return shipping

When I have photographs of how I shipped my item, I will have those as proof. After making an accurate listing with good pictures, I try to add in the words Sold as is, no returns to my listings. Ninety percent of people will just not think to call them and fight it. When being faced with paying return shipping on an item thats not as described, I always give the buyer the option to keep the item with an offer to refund part of their money. This is how it is and one of the risks of doing business on eBay. There are several ways you can send an item back to the seller. Today I am going to share with you 10 tips to protect yourself as a seller and decrease your eBay return requests. This is a small fee to protect myself from losing money in the event that the item is damaged in shipment. Find the item under Returns and canceled orders. Once you've received the item, you have 2 business days to review and issue a refund, or ask eBay to step in and help. What if the seller doesn't offer returns? Check out the songs that made the Spotify Packing Playlist! , Stock up now on essential shipping supplies for the holiday season and beyond.. As a Top Rated Seller, you now have protection against false "Item Not as Described" claims, including a modest return shipping credit and protection on your service metrics: If you are a Top Rated Seller and a buyer falsely claims an item was not as described, well protect you on eligible transactions. Do I need to pay extra for the eBay Money Back Guarantee? Report the buyer when you issue the refund through the eBay returns flow So the buyer gets 6.50 from eBay. The eBay Money Back Guarantee is automatically included with the purchase of virtually every item on eBay.com. If you send out an item and it gets to your buyer damaged and you dont have insurance, you WILL BE refunding the cost of the item! Now I'm supposed to give a full refund, but it says "once buyer returns the product", so doesn't this mean I won't have to since the can't return it? Offer a partial refund:You'll issue a partial refund to the buyer, and they'll keep the item. If the item is returned used or damaged, you may qualify to issue the buyer a partial refund. Take good photos with good lighting from every angle. The best option for you is to send a Return label, at your expense. When the buyer opens a return request we'll notify you by email (to your registered email address) and through eBay Messages - opens in new window or tab. Some returns may remain open for up to 35 business days. We guarantee that you will get the item you ordered or get your money back. How to issue a partial refund after the item is returned. Ebay Seller Refund for Ebay Product Not as Described Issue Something went wrong. Copyright 1995-2023 eBay Inc. All Rights Reserved. If your case qualifies and is eligible for eBay Buyer Protection, eBay will refund your full purchase price plus original shipping. If you and the buyer haven't been able to resolve the issue within 3 business days, we're always ready to step in and help. In this case, I have a trackable eBay message from the buyer for the reason and eBay will review those emails and almost 100% will side in my favor. This is a good option for low-value items. "NOTICE: 3D glasses are all different and must have a compatible TV set to work. You are sure the item wa. You can always report the buyer later for misusing the MBG. Read the complete details about the eBay Money Back Guarantee. Having an accurate listing description is so important, especially if you are selling used items like I am. It is in the return interface, as the seller reports a buyer for being a bad buyer. Tip So the lesson here is folks, if you buy something and you don't feel like paying for it, say the item is 'not as described', harass the seller into submission, if that doesn't work, eBay will either force the seller to refund it or Ebay will give you your money back!

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