how do i report a downed comcast line?

Electric lines that are located some distance above the utility cables were cleared a couple of years ago by the power company's tree trimming crew. How do I report an above ground cable down? Thanks. Internet Security with Xfinity - Report Abuse Contact Us | Comcast Business Support Then Call Us. If you smell natural gas, see downed power lines, or suspect another emergency situation, leave the area immediately and call 9-1-1. Hey there, @user_2ed7eb as this thread is quite a few years old, please create your own thread about your low hanging line so we can properly document the situation and get things resolved. Help with my Comcast issue First: share to improve GetHuman3339193's odds Strength in numbers! Then, call PG&E at 1-800-743-5000. Can you direct message us your name and address, please? https://corporate.comcast.com/stories/meet-our-digital-care-team, Press J to jump to the feed. For questions and concerns regarding service and billing, low hanging cable wires, unrestored easement post-construction or repair work: Comcast: 1.800.934.6489 AT&T Uverse: 1.800.288.2020 Phonoscope: 713.272.4600 Suddenlink: 1.877.794.2724 En-Touch Systems: 1.888.765.6461 Then, to let us know why you're calling, say Line is down.. Or text 'OUT' to 697326 to report an outage and 'STAT' to receive outage updates. Welcome to the Xfinity community! Please contact the moderators of this subreddit if you have any questions or concerns. Occasionally there is a mix up and Comcast forgets to bury the drop. The tree and the cable are both on the grass verge next to my property. Scroll down and select Manage Internet. The channel and its live streaming world news is available . This website wants shut Exposed Line/ Wire - How To Report & Things To Know From AT&T How to report a downed wire if I'm not a customer? : r/Comcast_Xfinity If you have questions about your services, we're here to answer them. -ATTU-verseCare. Our local electrical provider has confirmed this is Comcast's line, not theirs, and the fire dept. Call 911, which will get the FD out to asses the wire (s). To send a direct message you may need to:Click "Sign In"Click the "direct message" iconClick the "New message" (pencil and paper) iconType "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. See how you can save when you add Comcast Business Mobile or add a new line. Their credit are expensive and for them to delete for no reason given is full fraud and Theft. Click the Check for Issues button. We have made changes to keep employees safe so response and call times may be longer than usual. Curious how long a ticket will languish in the system now until a person gets in touch again Hello and Happy Thursday, Suzanne! Click Continue. Hello there! You can also use Xfinity MyAccount (Web|iOS|Android) and xFi app (iOS|Android) for product and account support. Enter another ZIP to see info from a different area. Eastand Royal - Vice President of Customer Experience - LinkedIn

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