western union digital transformation

Top retailers use AI-powered campaigns to engage their most valuable customers. The resulting report, How to Win in the Data Economy, includes anecdotes from dozens of customers, analysts, and influencers about how to succeed, all in addition to the survey itself, based on feedback from 1,000 senior business, technology, and data managers across five industries and from all over the world. The transformation of Western Digital to a Live Enterprise Modernization of legacy enterprise resource planning (ERP) applications provides an opportunity for a technical upgrade as well as a transformation of the core business, according to IDC. Heres how, Customers want control over their data and wont hesitate to switch brands to get it, Global Insights Briefing: Holiday takeaways for marketers, From solar panels to spa days, see how 2022s top searches set the stage for 2023. One of the benefits that weve really seen as weve gone through these first two years of our journey is what happens when we get everyone speaking the same language. At its core is a migration from on-prem to a cloud-based infrastructure, which it believes is key to allowing the organisation to scale and evolve into a company with the clout of an established financial institution combined with the agility and flexibility of a modern FinTech. Rokas kudas - Quality Assurance Manager - Western Union | LinkedIn Receive rewards. The difference with OutSystems is that we can do that fast and at scale, deploying experiences that are fast to load, reliable, and secure. One trend that has emerged as a result is the growing role of digital money transfers among people who may not otherwise use those services. 2023Western Union Holdings, Inc. All Rights Reserved. Jaffin: Its important for us to continue trying new technology that gets us closer to customers and their changing needs, like advanced analytics and other tools. That support has made it a lot easier to have the influence we need to make the transformation successful. Snowflake: What are a few highlights of how Snowflake is helping with digital transformation? Behind those market-shaper practices are the lean tools and behaviors we develop and encourage. Three things were front-of-mind as we evaluated OutSystems, explains Tom Mazzaferro, Chief Data and Innovation Officer at Western Union. His career span includes working with organizations like FIS, Western Union, HCL Technologies, CGI, Mahindra Satyam and iGate Global Solutions. Similarly, Western Union's ethos is based on empowering the aspiring populations of the world with accessible financial tools to improve the lives of their loved ones and communities. As a global leader in cross-border, cross-currency money movement and payments, Western Union has to comply with a huge number of financial regulations. And, Fellahi points out, When you look at customer acquisition on our digital channel, 80 percent of the customers we acquired in the past 12 months are new to usnot migrated from our traditional customer base., He expects digital money transfer and mobile technology to be the major driver of overall growth in coming years, adding, In the U.S., over 65 percent of WU.com transactions are initiated on a mobile device, and globally it is nearly 60 percent..

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